1. Introduction

Unless the context clearly indicates to the contrary, any capitalised term in this Privacy Policy shall bear the same meaning as defined in the Pick n Pay.

2. Compliance with Applicable Law

Protecting Customer privacy is of utmost importance to Pick n Pay. Accordingly, Pick n Pay has developed this Privacy Policy in order to safeguard the Customer’s personal information and to protect the confidentiality thereof. In so doing, Pick n Pay has taken cognisance of the provisions of the Constitution of the Republic of South Africa Act, 108 of 1996, the Electronic Communications Act, 25 of 2002 and the common law so as to ensure compliance with all relevant statutory requirements and best practice under South African law.

3. No Liability for Unauthorised Disclosure

While Pick n Pay will do all things reasonably necessary to protect the Customer’s rights of privacy whilst on the Pick n Pay website, Pick n Pay cannot accept any liability whatsoever for unauthorised or unlawful disclosure of the Customer’s personal and confidential information made by third parties who are not subject to Pick n Pay control.

4. Personal Information

For purposes of this Privacy Policy, “personal information means the Customer’s name, surname and e-mail address.”

5. Consent to Collection

By accepting the Pick n Pay Terms, the Customer consents to Pick n Pay collection of personal information on an ongoing basis for the continued duration of the Customer’s relationship with Pick n Pay, subject to the limitations set out in this Privacy Policy.

6. Types of Personal Information Collected

Pick n Pay collects personal information when a user registers on the site and / or chooses to make a donation. No credit card information is stored or collected on the site.

7. Cookies

We use cookie technology which comprises tiny pieces of data or a small text file that is stored on your computer’s hard drive and which contains information about you, so that the next time you visit the Pick n Pay website, the cookie reminds us of who you are, enabling us to achieve our goal of providing a valuable online experience to you. You are able to however, disable this cookie technology in your Internet browser.

8. Customer Data

The Customer Data collected by Pick n Pay is used solely in connection with granting you access to the website, and for purposes of reporting on successful donations. Electronic communications will be sent by Pick n Pay to indicate successful donations. Pick n Pay adheres strictly to permission-based email standards.

9. Disclosure of Personal Information

Subject to your right to withdraw your consent in certain instances, you agree that we may obtain your personal information and use it, for reporting purposes on the site. We will also provide personal information to law enforcement authorities in response to subpoenas and other lawful requirements where we believe that the disclosure of such personal information is necessary to identify, contact or institute legal proceedings against third parties who jeopardise the provision and rendering of the Services by Pick n Pay.

10. Retension of Personal Information

All personal information will only be retained for as long as it is necessary to fulfil the purposes mentioned in clause 9 above.

11. Accurate and Up To Date

Pick n Pay will use its best endeavours to keep the personal information it collects as accurate, complete and up to date as is necessary for the purposes mentioned in clause 9 above, and Pick n Pay shall, from time to time, request the Customer to update its personal information on the website.
Please note that in order to better protect you and safeguard your personal information, we do take steps to verify your identity before granting you access to your account or making any corrections to your personal information.

12. Security

Pick n Pay uses encryption, firewalls and other security technology and procedures to help protect the confidentiality of your personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in Pick n Pay Database.

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